--- title: Sending messages description: If you’re enrolled on an online course with The Guild of Letting & Management, you’ll be using our training portal. If you wish to send a message to your instructor or a system administrator, you’ll n --- [Skip to content](https://support.guildofletting.com/sending-messages#main-content) English Show submenu for translations ![GLM Header.jpg\]](https://support.guildofletting.com/hs-fs/hubfs/GLM%20Header.jpg?height=50&name=GLM%20Header.jpg) Open main navigation Close main navigation - English Show submenu for translations - Go to www.guildofletting.com Go to www.guildofletting.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Guild of Letting & Management Knowledge Base](https://support.guildofletting.com/?hsLang=en) 2. [Virtual Learning Environment](https://support.guildofletting.com/virtual-learning-environment?hsLang=en) # Sending messages If you’re enrolled on an online course with The Guild of Letting & Management, you’ll be using our training portal. If you wish to send a message to your instructor or a system administrator, you’ll need to follow the following steps once you’re logged into your account: #### Step 1 In the top-right corner of the screen in the white navigation bar, you’ll see ‘Messages’. Hover over the word and you’ll see the options available. To send a message, click on ‘Send Message’. ![](https://support.guildofletting.com/hs-fs/hubfs/Access-messages-png.png?width=1185&height=676&name=Access-messages-png.png)   #### Step 2 You’ll now see this screen. Click into the Recipients box to display the possible recipients you’re able to send your message to.   ![](https://support.guildofletting.com/hs-fs/hubfs/send-message-png.png?width=1190&height=713&name=send-message-png.png)   #### Step 3 Select from the possible options, including ‘System Administrators’, which is the best option for technical assistance, or the name of your course, in which case your message will be sent to your course instructor. ![](https://support.guildofletting.com/hs-fs/hubfs/select-recipients-png.png?width=1181&height=717&name=select-recipients-png.png) #### Step 4 Fill in the subject, body and add any necessary attachments and click on the ‘Send Message’ button. ![](https://support.guildofletting.com/hs-fs/hubfs/type-message-png.png?width=1181&height=716&name=type-message-png.png)   #### Alternative way to message instructor When you are in a course and are viewing course content, you are able to message your course instructor by hovering over the ‘More’ menu item at the top of the page and selecting ‘Send Message to Instructor’. ![](https://support.guildofletting.com/hs-fs/hubfs/alternative-send-message-method-png.png?width=1274&height=695&name=alternative-send-message-method-png.png)   - [Virtual Learning Environment](https://support.guildofletting.com/virtual-learning-environment?hsLang=en) - [Health & Safety Compliance](https://support.guildofletting.com/health-safety-compliance?hsLang=en#main-content) - [Gas Safety](https://support.guildofletting.com/health-safety-compliance?hsLang=en#gas-safety) - [Electrical Safety (EICR)](https://support.guildofletting.com/health-safety-compliance?hsLang=en#electrical-safety-eicr) - [Legal Paperwork](https://support.guildofletting.com/legal-paperwork?hsLang=en#main-content) - [AST Paperwork](https://support.guildofletting.com/legal-paperwork?hsLang=en#ast-paperwork) - [Licensing & Compliance](https://support.guildofletting.com/licensing-compliance?hsLang=en#main-content) - [Additional Licensing](https://support.guildofletting.com/licensing-compliance?hsLang=en#additional-licensing) - [HMO Licensing](https://support.guildofletting.com/licensing-compliance?hsLang=en#hmo-licensing) - [Inventories, Check in and Check out processes](https://support.guildofletting.com/inventories-check-in-and-check-out-processes?hsLang=en#main-content) - [Inventories](https://support.guildofletting.com/inventories-check-in-and-check-out-processes?hsLang=en#inventories) - [Serving Notices](https://support.guildofletting.com/serving-notices?hsLang=en#main-content) - [Section 21](https://support.guildofletting.com/serving-notices?hsLang=en#section-21) - [Section 8](https://support.guildofletting.com/serving-notices?hsLang=en#section-8) - [Notices and their Purpose](https://support.guildofletting.com/serving-notices?hsLang=en#notices-and-their-purpose) - [Landlord Obligations](https://support.guildofletting.com/landlord-obligations?hsLang=en) - [Tenant Money Matters](https://support.guildofletting.com/tenant-money-matters?hsLang=en) - [The Renters' Rights Act - General](https://support.guildofletting.com/the-renters-rights-act-general?hsLang=en#main-content) - [Miscellaneous](https://support.guildofletting.com/the-renters-rights-act-general?hsLang=en#miscellaneous) - [Selling Properties](https://support.guildofletting.com/the-renters-rights-act-general?hsLang=en#selling-properties) - [Renters' Rights Act – Lets with Pets](https://support.guildofletting.com/renters-rights-act-lets-with-pets?hsLang=en) - [Renters' Rights Act – Student Lets](https://support.guildofletting.com/renters-rights-act-student-lets?hsLang=en) - [Renters' Rights Act – Timeline](https://support.guildofletting.com/renters-rights-act-timeline?hsLang=en) - [Renters' Rights Act – Repairing Obligations](https://support.guildofletting.com/renters-rights-act-repairing-obligations?hsLang=en) - [Renters' Rights Act – The Tenancy](https://support.guildofletting.com/renters-rights-act-the-tenancy?hsLang=en) # Guild of Letting & Management www.guildofletting.com Help Centre Copyright © 2026, Guild of Letting & Management